COVID-19 Shipping Time

Please take a look at our temporary COVID-19 shipping time update below. (updated on 14 JULY 2020)

Country / Region (all tracked)


Delivery Time

Hong Kong Domestic


3 - 5 Business days

United Kingdom


5 - 15 Business days

Australia / New Zealand


5 - 15 Business days



7 - 20 Business days

United States


10 - 25 Business days

Other European Countries


20 - 40 Business days

Other International Countries


20 - 60 Business days


We know that life might just upside down at the moment, and it is a turbulent time for you all.

We are increasing our efforts to process, dispatch orders in sharply increased volume, and to keep maintaining our customer service during this time. Our people continue to work tirelessly under difficult circumstances, so we’re asking everyone to be kind and treat our dedicated people with the courtesy and respect they deserve. Thank you for your support and patience.

Unfortunately, most of the shipping carriers are experiencing delivery delays now, due to limited flights, social distancing requirements, and increased parcel volumes. Your order may take 4 – 8 weeks to deliver. Please note that we do not have control over customs and are therefore not able to be responsible for delays that may occur.

We appreciate your patience during this time.